How Advisors Can Leverage VDR Software to Improve Client Outcomes
VDR software provides a safe and encrypted environment to share sensitive files with multiple parties. It is often utilized for M&A due-diligence, but it can also be used for fundraising, bankruptcy procedures and other business transactions requiring document sharing. It is essential that advisors know how to utilize VDR technology to improve the results of their clients.
The need to obtain reliability and performance information is important, just as it is with any other technology stack. You should be looking for information on the average delay, interruptions, and uptime. Additionally it’s a good idea to look for third-party security certificates like SOC. These certifications offer independent proof that the VDR partner has taken all necessary steps to protect the data of its customers.
A reputable VDR will also provide professional customer support through multiple channels. Find live chat on the app, phone and email assistance that is available in multiple languages, along with training videos, dedicated teams and managers. As opposed to physical data rooms most modern providers are available all hours of the day.
Think about how the VDR was developed with the needs of your client in mind. Does it have a simple user interface that is clean and easy to use? Does it support bulk uploads and downloading? Does it allow you to quickly access the most popular documents and search for specific terms? These features will make the experience for your clients less stressful and can save you time during a deal.